Country: Iraq
Closing date: 09 Aug 2016
UNICEF IRAQ COUNTRY OFFICE
National Child Protection Case Management Consultant
Terms of Reference (TOR)
I.General Information:
Post title: National Child Protection Case Management Consultant
Duration: 6 months
Duty Station: Erbil, Iraq. The National Child Protection Case Management Consultant is expected to travel to field sites in Dohuk, Sulaymaniyah, Kirkuk, Ninewah, Diyala, and Baghdad (security permitting)
Reporting to: Child Protection Case Management Consultant
Starting Date: as soon as possible
II. Background - General background information on the context of the engagement and background.
With over 3.2 million Internally Displaced Persons (IDPs) and 240,000 Syrian refugees, the humanitarian situation in Iraq is one of the most severe and rapidly deteriorating crises in the world. Over 47% of those affected by the current crisis are children who are in dire need of protection and assistance. Many remain vulnerable and are often subjected to the worst forms of abuse, violence and exploitation including physical and sexual violence, trafficking, maiming, abduction and recruitment into armed forces.
While much progress has been made since the onset of the crisis, and a number of national, and international organizations are committed and engaged to ensure children have access to safe, timely and specialized child protection services, there are still acute gaps in quality and capacity, particularly child protection case management services. Child Protection Standard Operating Procedures (SOP) are in place, and were updated and revised in the early 2016. Information-sharing protocols need to be standardized and shared, the capacity and quality of case management systems, particularly in relation to national systems and institutions, need to be strengthened. Referral pathways for child protection are not always in place and functional and this creates added barriers and further limits access to quality and timely care. Although generalized training on concepts of case management, Child Protection in Emergencies (CPiE), and Child Protection case management SOPs, have been provided to front line workers, gaps remain in knowledge and skills for providing case management. These gaps include child and family interview techniques and communication skills, case identification, case plan development, case conferencing, practices for routine and emergency follow up and dealing with complex cases. The development of training and mentoring of a cadre of case management supervisors has also been identified as a key priority.
The mixed IDPs and refugees’ response adds to the complexity of the situation. As the humanitarian response continues to expand to new and challenging locations, existing child protection case management systems are unable to be replicated due to a limited presence of partners, capacity and humanitarian access. Strengthening Child Protection case management and ensuring it is able to provide minimum standards is a priority. This requires harmonized case management processes, improved referral pathways, strengthened capacity of government and non- government organisations (NGO) and strong coordination mechanisms.
II. PURPOSE AND OBJECTIVES – The main goals/results of the assignment.
In line with the 2016 Child Protection Strategy for Iraq, and as part of existing inter-agency efforts, the Child Protection Sub-Cluster will be hiring an International Inter-Agency Child Protection Case Management Consultant. The purpose is to review existing systems and structures, harmonize approaches and contextualize existing case management systems, practices and procedures (including CPIMS) to ensure these are consistent, effective and meet minimum standards. The Inter-agency Child Protection Case Management Consultant will develop and roll out a tailored capacity building plan for case management based on identified needs and provide recommendations to strengthen national and regional systems and institutions.
The National Child Protection Case Management Consultant will provide substantive, administrative, and oral and written language support to the International Inter-Agency Child Protection Case Management Consultant.
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III. SCOPE OF WORK - Scope of work must be concise and cover the description of the services or activities to be performed.
Under the supervision of the Case Management Consultant, the National Child Protection Case Management Consultant will:
Substantive, Research and Administrative Assistance
Assist international consultant with gathering relevant documents for desk review and initial analysis.
Set meetings with and follow up with partners, including relevant government counterparts.
Assist consultant to catalogue, summarize, and analyze information.
Provided unbiased guidance on cultural, gender, and child protection issues.
Organize transportation and logistics planning for all activities.
Assist in planning and facilitating workshops and other events, as needed.
- Perform written and oral translation including
Accurately translate oral interviews and discussions from Kurdish and Arabic to English and vice versa, including during formal meetings and training sessions with Government and other stakeholders.
Accurately translate documents from Kurdish and Arabic to English and vice versa.
IV. DELIVERABLES – A clear and unequivocal definition of the final product/s or deliverables (e.g., press releases, news notes, human interest stories produced, finalized and published through appropriate mechanisms).
Deliverable
Due Dates
・Timely submission of bi-weekly activity reports (2)
・Detailed work plan set and action points met (as substantiated by activity reports and manager sign off)
・Comprehensive catalogue of literature (incl. legislation) compiled in English/Kurdish/Arabic
・Questionnaires translated into Kurdish & Arabic
・Timely logistical and administrative arrangements
End Month 1
・Timely submission of bi-weekly activity reports (2)
・Detailed work plan set and action points met (as substantiated by activity reports and manager sign off)
・Minutes of all meetings compiled in English & Kurdish/Arabic and shared with relevant stakeholders
・Case Management tools/Revisions in English & Kurdish/Arabic
・Timely logistical and administrative arrangements (for e.g. travel, workshops, etc.) made
End Month 2
・Timely submission of bi-weekly activity reports (2)
・Detailed work plan set and action points met (as substantiated by activity reports and manager sign off)
・Minutes of all meetings compiled in English & Kurdish/Arabic and shared with relevant stakeholders
・Workshop reports translated into Kurdish/Arabic
・Case Management training package translated into Kurdish/Arabic
・Timely logistical and administrative arrangements (for e.g. travel, meeting, training etc.) made
End Month 3
・Timely submission of bi-weekly activity reports (2)
・Detailed work plan set and action points met (as substantiated by activity reports and manager sign off)
・Minutes of all meetings compiled in English & Kurdish/Arabic and shared with relevant stakeholders
・Data-entry for pre- and post tests of reporting period complete for analysis
・Reports compiled for all trainings conducted during reporting period
・Timely logistical and administrative arrangements (for e.g. travel, meeting, training etc.) made
End Month 4
・Timely submission of bi-weekly activity reports (2)
・Detailed work plan set and action points met (as substantiated by activity reports and manager sign off)
・Minutes of all meetings compiled in English & Kurdish/Arabic and shared with relevant stakeholders
・Data-entry for pre- and post tests of reporting period complete for analysis
・Reports compiled for all trainings conducted during reporting period
・Timely logistical and administrative arrangements (for e.g. travel, meeting, training etc.) made
End Month 5
・Timely submission of bi-weekly activity reports (2)
・Detailed work plan set and action points met (as substantiated by activity reports and manager sign off)
・Any incomplete translation work completed
・Timely logistical and administrative arrangements (for e.g. travel, meeting, training etc.) made
・Final consultancy report completed
End Month 6
V. ADMINISTRATIVE REQUIREMENTS - Expected places of travel, insurances, per diem, R&R payments etc., and responsibilities between UNICEF and consultants.
HUMAN RESOURCES NEEDS TO PUT IN THIS INFORMATION
VI. ELIGIBILITY REQUIREMENTS FOR THE ASSIGNMENT - An unambiguous description of the required degree of expertise and qualifications including specialized knowledge, language needs and experience required, selection criteria, qualifications and performance.
Eligibility Requirements: Iraq citizen
Education: University Degree in social work, anthropology, law, international development, public health, psychology, or a related degree.
Experience: Experience in case management or social work and knowledge of international standards and Child Protection service provision and at least 4 years of work experience. Practical experience in translating (research) material is preferred.
Language(s): Fluency in English (oral and written), Kurdish and Arabic languages.
General: Good understanding of the humanitarian situation in Iraq. At least two years of work experience for an International NGO and/or UN.
VII. PAYMENT SCHEDULE – Indicate the payment schedules with clear link to the deliverables. Please note that this will form the basis for payment. No weekly/monthly payment permitted. All payments must be linked to deliverables.
In consultation with the Sub-cluster coordinator(s), the Inter-agency Child Protection Case Management Consultant will evaluate the performance of the national consultant at the end of each month of the assignment. The Sub-cluster coordinator and the Inter-agency Child Protection Case Management Consultant will certify acceptable submission of contract deliverables during the period reviewed.
Certification of deliverables and satisfactory performance will authorize 6 payments to the Assistant/Translator per the following schedule:
End of each month period, upon submission of invoice, and after approval by supervisor and certification by Sub-Cluster coordinator of satisfactory completion of deliverables outlined in deliverables schedule.
How to apply: